FAQ's

Contact us as soon as possible. We’ll help you understand the available options for your booking and future hires.

Hiring a dress

How Her Hires works from booking to return.

How does dress hire work?

Choose your dress, select your size and colour, pick your event date, and we’ll send it freshly dry-cleaned and ready to wear.

How long can I hire a dress for?

Choose the rental duration shown on the product page. Your dress arrives before your event and includes the return method for sending it back.

Do I need to pay a bond?

No bond is required for Her Hires bookings.

Everything you need to know about getting your dress and sending it back.

When will my dress arrive?

Your dress is arranged to arrive one business day before your event, giving you time to try it on and get ready.

How do I return my dress?

Place the dress in the provided return satchel and use the return method selected at checkout. Express return delivery is available.

Is cleaning included?

Yes. Every dress is professionally dry-cleaned after hire, so you can simply return it after your rental.

Helpful answers for choosing a size and feeling confident in your look.

How do I choose my size?

Check the size and fit notes on the product page. If you’re between sizes, review the garment measurements and contact us for help before booking.

What if the dress doesn’t fit?

Need a little extra reassurance before your event?

Can I try a dress on before I hire it?

Yes. Try ons are available by appointment in Malvern East, Victoria. Visit our Try Ons page to request an appointment.

How can I contact Her Hires?

Use our contact page or send us a message on Instagram and we’ll get back to you as soon as we can.

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